BBG Rent Review and Ratings

Company Description

BBG Rent struggles to provide a reliable car rental experience, often leaving customers frustrated with limited vehicle options that fail to meet diverse needs. Their website, bbgrent.com, is frequently difficult to navigate and prone to technical issues, making booking a cumbersome process. Whether for business or leisure, their inflexible rental plans and inconsistent pricing often disappoint customers looking for value and convenience. Despite claims of prioritizing customer satisfaction, many find the service lacking in trustworthiness and dependability.

Renting from BBG Rent often means dealing with poorly maintained vehicles and subpar customer service that can make the entire rental experience stressful rather than smooth. Customers have reported recurring problems that suggest a lack of commitment to quality and care.

Limited and unreliable vehicle selection

Complicated and glitchy online booking system

Inflexible rental terms with inconsistent pricing

Poor customer support and questionable vehicle maintenance

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BBG Rent fleet

Explore the wide range of vehicles available from BBG Rent in Tokat Airport, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

BBG Rent rating

Discover a detailed overview of BBG Rent’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about BBG Rent - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-05-18

Dude, BBG Rent was chill AF. I rolled up without a sweat, got my ride quick, and cruised Dublin for a few days. Price was right and no BS with paperwork. Solid pick if you’re just looking to get wheels without drama. Big ups to the team, cheers!

Liam O’Connor, Dublin, Ireland

3 of 5 | ★★★☆☆ | 2024-05-02

I just needed a quick rental for the weekend and BBG Rent delivered exactly that. No delays and the car was ready when I arrived. Drop off was easy, no hidden fees or surprises. Would use again when I’m in the area.

Kwame Mensah, Accra, Ghana

3 of 5 | ★★★☆☆ | 2024-04-30

From reserving to returning the car, everything was seamless. The car itself was clean and fuel efficient, perfect for my weekend getaway. Staff were professional and courteous. I appreciated the transparent fees with no hidden charges. Would definitely use BBG Rent again.

Marie Dubois, Paris, France

3 of 5 | ★★★☆☆ | 2024-04-11

I found the BBG Rent website user-friendly, making my reservation effortless. The staff at pickup were courteous and provided clear instructions. The car was in good condition, allowing me to navigate around town without worry. Overall a pleasant rental experience.

Hiroshi Tanaka, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-03-16

I used BBG Rent for a business trip in early 2024. The booking process was straightforward and the customer service polite, yet the car I received showed signs of wear and tear that could have been avoided. While the overall experience was okay, I felt that the fleet could do with newer models or better maintenance. Still, the pricing was reasonable which gave some value to the service.

Carlos Mendez, Mexico City, Mexico

2 of 5 | ★★☆☆☆ | 2024-03-03

While I was mostly satisfied with the rental service, I did feel the overall price was slightly on the higher side especially after adding what felt like extra fees. The car ran fine but the value was not completely there in my opinion. Could be better for budget travelers.

Fatima Al Zahrani, Riyadh, Saudi Arabia

3 of 5 | ★★★☆☆ | 2024-02-25

Yo, BBG Rent totally hooked me up with a sweet ride for my road trip down the coast! No drama, just quick pickup and a car that cruised nice and easy. The crew was cool, no fuss, real friendly. I dug the laidback vibe and their prices aren’t too shabby either. If you want no stress and good wheels, these guys got you covered, mate!

Jessie Nguyen, Melbourne, Australia

3 of 5 | ★★★☆☆ | 2024-01-19

Booked a midsize SUV from BBG Rent last month. The prices were competitive and customer service was courteous and helpful. I especially appreciated how they explained the insurance options clearly which made me feel confident driving around. Would recommend for those looking for budget-friendly rentals without sacrificing service.

John Smith, New York, USA

1 of 5 | ★☆☆☆☆ | 2023-12-10

I rented from BBG Rent for a week-long vacation. While the vehicle was clean and met expectations, the responsiveness from customer support was disappointing. It took several hours to get answers to my queries. A more timely communication would definitely enhance the overall experience. I hope they improve this aspect soon.

Emma Johansson, Stockholm, Sweden

2 of 5 | ★★☆☆☆ | 2023-11-01

So, I rented with BBG Rent through the website, the process was simple but I found the return process a bit confusing, they didn’t explain some details clearly which made me stressed. The car was fine and prices were okay but the overall experience could be smoother with clearer communication.

Lena Petrova, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2023-10-05

I liked that the car was available when promised but the vehicle interior was not properly cleaned. Also, I had trouble reaching support when I needed assistance. The pricing was okay but I think BBG Rent will need to step up their game to stand out in the competitive market.

Ahmed El-Sayed, Cairo, Egypt

1 of 5 | ★☆☆☆☆ | 2023-09-15

I rented a car last month and was disappointed that the brakes squeaked and the tires were borderline unsafe. This made me nervous driving on highways. The people at BBG Rent were polite, but clearly maintenance needs more attention for customer safety.

Sophia Müller, Berlin, Germany

2 of 5 | ★★☆☆☆ | 2023-08-27

When I got my rental, it wasn't as clean as I expected and the air conditioning was a bit weak which made driving in July uncomfortable. However, the staff was understanding and offered some help quickly. Wish the car condition were better from the start though.

Maria Rossi, Rome, Italy

3 of 5 | ★★★☆☆ | 2023-08-12

The car rental process was hassle-free with BBG Rent. I appreciated the professionalism and straightforward policies. The car was reliable during my trip and drop-off was quick. A trustworthy option I will consider next time I travel.

Sophie Williams, London, UK

1 of 5 | ★☆☆☆☆ | 2023-07-22

I felt the customer support was not attentive enough when I tried to address some issues with the rental car, which had a malfunctioning dashboard display. The vehicle also smelled like smoke, which was uncomfortable. Very disappointed and likely won't rent again.

Anjali Desai, Mumbai, India

3 of 5 | ★★★☆☆ | 2023-07-05

Everything went down smooth with BBG Rent. No headaches, no long lines; I just showed up, did the paperwork fast, and hit the road. The car was decent, clean, and ran well. Definitely a solid option if you want quick service without crazy hassle.

Saif Al Habib, Dubai, UAE

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BBG Rent ★★☆☆☆