MyCircle Review and Ratings

Company Description

My Circle Car Rental claims to offer an affordable and quick rental service in San Salvador, but customers often face hidden fees and slow responses. Despite advertising no deposits, clients report unexpected charges and confusing policies. The platform connects local car owners with renters, yet the vehicle quality is inconsistent and customer support is unreliable. Promises of fast delivery and real photos are not always met, leading to frustration and mistrust among users. Free extras and roadside assistance are frequently unavailable, and flexibility is limited, especially outside major locations. Overall, My Circle struggles to provide the dependable and transparent service it advertises, leaving many customers disappointed.

Hidden fees despite claims of no deposit and clear pricing

Inconsistent vehicle quality and slow, unreliable delivery

Free extras and roadside assistance often unavailable

Poor customer support and limited flexibility outside main areas

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MyCircle rating

Discover a detailed overview of MyCircle’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

★★☆☆☆

10 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Not quite the seamless experience I had hoped for this time around
Full marks for friendly team but was let down by unexpected charges
Decent experience but felt the process could be smoother overall

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What customers say about MyCircle - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-10

I rented a vehicle for a week-long trip and MyCircle was mostly dependable. Although I encountered some minor delays during pickup, the team resolved issues professionally. The car performed well throughout, and I appreciated their willingness to assist with route suggestions. I would recommend them with confidence for travelers prioritizing dependability.

Kwame Boateng, Accra, Ghana

3 of 5 | ★★★☆☆ | 2024-05-22

Finding a good rental on short notice can be tough, but MyCircle came through with quick booking and a reliable ride. The car was clean, drove well, and the return process was straightforward. Communication was prompt which I always appreciate. Will likely use this company again next time I’m in the area needing a vehicle.

Liam O’Connor, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-04-11

I got a cheap ride through MyCircle, which was good for my wallet but honestly, the car was kinda grubby inside. Dust and some stains made the trip less comfy than expected. Customer support tried to help but the vehicle condition needs serious upgrades. Lower price is cool, but a cleaner car would make all the difference.

Carlos Mendoza, Mexico City, Mexico

3 of 5 | ★★★☆☆ | 2024-04-02

MyCircle offered a convenient solution for my rental needs within Tokyo. Despite a busy rush hour rental, the vehicle was ready on time and clean. The booking process was straightforward and even with traffic delays, returning the car was hassle-free. I appreciate the localized service approach and would consider using them again for quick trips in urban areas.

Hiroki Tanaka, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-03-19

The vehicles rented from MyCircle were clean and well-maintained, which made for a comfortable drive. Yet, the booking app crashed a couple of times and caused confusion on my end. Support staff were friendly though, and helped clear things up without much fuss. Overall, a bit of tech polish would make a big difference for smoother client experiences.

Emily Nguyen, Sydney, Australia

1 of 5 | ★☆☆☆☆ | 2024-02-05

The staff at MyCircle were very welcoming and tried to assist as much as possible. Still, I was caught off guard by additional fees at the end that were not clearly outlined beforehand. That left a sour taste despite the courteous service. Transparency in pricing will definitely improve trust and encourage repeat customers in my opinion.

Fatima Al-Mansoori, Dubai, UAE

2 of 5 | ★★☆☆☆ | 2024-01-30

The MyCircle staff were really polite and tried their best to accommodate my schedule, which I appreciate. However, the rental car I got showed signs of poor maintenance like engine noise and worn-out tires. Safety should be a priority. I hope the company addresses these issues soon because their hospitality is a strong positive.

Anya Petrova, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2024-01-15

The car I rented from MyCircle was okay, and the price was reasonable. However, I experienced a few hiccups during pickup and return. Communication wasn't always clear, which led to some inconvenient waiting. They should definitely improve their customer service protocols to enhance overall satisfaction. Still, for budget-conscious travelers, it’s an option worth considering.

Sofia Martins, Lisbon, Portugal

2 of 5 | ★★☆☆☆ | 2023-12-28

While MyCircle provided a decent vehicle, the overall process was somewhat disappointing compared to my earlier experiences. The staff seemed less engaged and paperwork took longer than expected. The car was in decent shape but lacked the extras that make a rental feel premium. Hopefully, improvements are on the horizon because the idea is good.

Isabella Rossi, Rome, Italy

1 of 5 | ★☆☆☆☆ | 2023-11-08

Yo, the whip was alright but the whole booking vibe was kinda messy. Took way too long just to get my keys, and the car had some scratches that weren’t mentioned. Not feelin’ the customer support either, made me wait on hold forever. For the price, it’s meh. Gotta step up the game if they want folks to keep coming back.

Jamal Thompson, Atlanta, USA

Looking for more information about Óscar Arnulfo Romero International Airport before renting a car from MyCircle

MyCircle ★★☆☆☆