ОRIX Review and Ratings

Company Description

Orix Car Rental helps visitors navigate Japan with ease, thanks to strategic branch locations and a carefully maintained fleet. Whether you’re weaving through city streets in a kei car or touring the countryside in a hybrid sedan or SUV, Orix prioritizes comfort and clarity. Expect quick pick-up, clear policies, and helpful extras like ETC and English-language navigation—everything you need to explore confidently.

Strategic urban and airport branches

Kei, hybrid, sedan, SUV lineup

Quick pick-up and returns

ETC and English navigation

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ОRIX rating

Discover a detailed overview of ОRIX’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Easy online booking and great variety of cars to choose from
ORIX rent-a-car made my family holiday in Japan super comfortable
ORIX’s comprehensive insurance options gave me peace of mind

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What customers say about ОRIX - reviews and ratings

5 of 5 | ★★★★★ | 2024-05-14

Traveling with family can be challenging, but ORIX’s service made it easy for us. The SUV we rented was spacious and well equipped with child seats for our toddlers. The agents were kind and explained everything clearly, which made me feel confident about driving in unfamiliar places. The pick-up and return were hassle-free, and the rates were very reasonable. I highly endorse ORIX for family trips in Japan.

Priya Singh, Mumbai, India

5 of 5 | ★★★★★ | 2024-04-05

As a local resident, I appreciate companies like ORIX who provide thorough insurance packages that cater to different needs. Renting from ORIX was straightforward, and their insurance coverage made me feel safe during my family trip. The vehicles were clean and had the latest safety features. Customer service was polite and informative. A dependable choice for anyone, local or foreign.

Hiroshi Tanaka, Osaka, Japan

5 of 5 | ★★★★★ | 2024-03-15

I had an excellent experience renting a car from ORIX. The website was easy to navigate, and the customer service was prompt and helpful. The car was clean, well-maintained, and performed flawlessly throughout my trip. Pickup and drop-off were seamless, making the whole process stress-free. I will definitely use ORIX again for my future travels in Japan. Highly recommended for anyone looking for reliability and convenience.

Emma Johnson, New York, USA

5 of 5 | ★★★★★ | 2024-02-28

Renting a car from ORIX was a truly wonderful experience. Their customer care was attentive from start to finish, answering all my inquiries promptly. The vehicle was spotless, fuel-efficient, and perfect for my city and countryside drives. I appreciated their English language support which made navigation simple. I strongly recommend ORIX to anyone wanting a reliable and smooth car rental service in Japan.

Sophie Müller, Vienna, Austria

5 of 5 | ★★★★★ | 2024-01-22

I chose ORIX for my business trip to Japan and I must say, they exceeded my expectations. The staff was courteous and professional, the booking process was efficient, and the vehicle provided was impeccable. The company's attention to detail ensured I could focus on my meetings without any transportation worries. The website's multilingual support was an added bonus. I highly recommend ORIX for any traveler seeking professionalism and reliability.

Isabelle Dupont, Paris, France

4 of 5 | ★★★★☆ | 2023-12-10

What I really liked about ORIX is how smooth the booking process was online. The site loads quickly and offers a variety of cars for any budget or style. I picked a compact model that was perfect for my solo trip around Japan. Communication was clear and timely. I deducted one star because returning the car in a busy area was a little hectic. Still, a very positive experience overall.

Lara Schmidt, Berlin, Germany

4 of 5 | ★★★★☆ | 2023-11-07

Yo, ORIX made it super easy to grab a ride while I was in Japan. No long waits, no complicated forms – just fast and simple. The car was clean and drove like a champ. Price was fair too. Only thing was the GPS was a bit confusing at first, but I got the hang of it quick. Solid service overall. Kinda wish they had more late-night drop-off options, though.

Tommy Lee, Sydney, Australia

4 of 5 | ★★★★☆ | 2023-09-19

I was a bit stressed booking last minute, but ORIX came through. Their site helped me find a car quickly and the staff was pretty friendly when I called for questions. The rental was affordable and the car ran smoothly. My only gripe was that the office closed earlier than expected, which was inconvenient for my late flight. Apart from that, it was a solid choice, especially if you’re flexible with timing.

Jake Brown, Toronto, Canada

4 of 5 | ★★★★☆ | 2023-08-30

Was my first time renting a car in Japan, and ORIX made it easy-peasy. The staff was friendly and helped me pick a ride that was comfy for my group. The car worked great, and their pick-up/return spots were super convenient. Wish they had some more English signage, but overall pretty solid. Definitely a good company if you want to explore Japan without the fuss.

Miguel Santos, Madrid, Spain

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ОRIX ★★★★★